Curriculum Pricing Level Test

Terms and Conditions of Talk To Me In Korean

Effective Date: 20251107

Article 1 (Purpose)

The purpose of these Terms and Conditions is to define the rights, obligations, and responsibilities of G9 Co., Ltd. (hereinafter referred to as the “Company”) and its Users in connection with the use of the Internet-related services (hereinafter referred to as the “Services”) provided by the Company.

Article 2 (Definitions)

The terms used in these Terms and Conditions shall have the following meanings:

  1. “Company” means G9 Co., Ltd.
  2. “Site/App” means the Company’s virtual place of business established using information and communications facilities (such as computers and mobile devices) to provide Content to its Users and enable transactions for the same. The term "Site/App" specifically refers to: Our official website located at https://courses.talktomeinkorean.com; and Our mobile application, “TTMIK Courses,” available on the Apple App Store and Google Play Store.
  3. “User(s)” means an individual, whether a Member or a Non-member, who accesses the Site/App and uses the Services provided by the Company in accordance with these Terms and Conditions.
  4. “Member(s)” means a User who has registered for the Site/App in accordance with the specified procedures.
  5. “Non-member(s)” means a User who accesses and uses the Site/App without having completed the registration procedures.
  6. “ID” means the unique combination of letters or numbers that the Member enters and the Company approves and registers, or the Member’s email address collected through direct input or social service linkage, for the purpose of identifying the Member and enabling access to the Services.
  7. “Password” means the combination of letters and numbers registered by the Member with the Site/App for the purpose of confirming the Member’s identity corresponding to their ID and protecting the Member’s personal information.
  8. “Content(s)” means all digital information provided on the Site/App (including online courses, lesson materials, audio, video, data, or any other digital files) for the purpose of providing educational Services.
  9. “Subscription” means a Service that permits a Member to use the Content of the Site/App on a recurring basis, typically monthly or yearly, in exchange for a recurring fee.
  10. “Posts, Etc.” means the posts, comments, and other Content (e.g., text, images, videos) created by the Member or User within the community or other interactive sections of the Site/App.
  11. “PG company / Payment Gateway” means any third-party payment processor, acquirer, or gateway, including the Company’s authorized reseller and Merchant of Record (Paddle), used to process payments for Subscriptions or Content.
  12. “Refund Request Form” means the online or electronic form designated by the Company for submitting refund or withdrawal requests.

Definitions of terms not explicitly defined above shall be governed by customary trade practices and applicable laws.

Article 3 (Notice, Disclosure, and Amendment of Terms)

3.1 Disclosure of Company Information and Terms

The Company shall publish the following on the landing page of the Site/App for easy recognition by the Users: these Terms and Conditions, the Company’s name, the representative’s name, address, telephone number, business registration number, mail-order business declaration number, and the name and contact information of the privacy officer. The full text of these Terms and Conditions shall be accessible through a dedicated link on the Site/App.

3.2 Right to Amend Terms

The Company may amend these Terms and Conditions provided that such amendments do not violate relevant Korean laws, including but not limited to the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, and the Framework Act on Consumers.

3.3 Procedure for Amendment and Notification

  1. When the Company amends these Terms and Conditions, it shall specify the effective date and the reason for the amendment. The amended terms, along with the prior version, shall be posted on the Site/App from seven (7) days prior to the effective date until the day before the effective date.
  2. However, if the amendment is materially disadvantageous to the Members, the Company shall provide a grace period of at least thirty (30) days for notice. In such case, the Company must clearly indicate differences between the prior and revised terms in an easily understandable way.

3.4 Member Consent and Refusal

  1. If the Company has duly notified the amendment, and a Member does not expressly indicate refusal within fourteen (14) days from the date of notification, that Member shall be deemed to have agreed to the amended terms.
  2. The Member retains the right to refuse the amended terms by terminating use of the Services and withdrawing from membership at any time.

3.5 Governing Law and Interpretation

Matters not specified in these Terms and Conditions and their interpretation shall be governed by the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, the Regulations on the Consumer Protection in Electronic Commerce, Etc. prescribed by the Fair Trade Commission, and other applicable Korean laws or customary commercial practice.

Article 4 (Sign-Up)

4.1 Sign-Up Procedure

Any person wishing to use the Services (hereinafter referred to as the “Applicant”) may complete the sign-up process by agreeing to these Terms and Conditions and applying for Member registration. The Company shall then review and approve such application.

4.2 Application Method

The Applicant may sign up for the Site/App using an email account and required personal information.

4.3 Refusal of Registration

The Company may refuse a registration application if:

  1. The Applicant has previously lost Membership pursuant to Article 5, Clause 5.3 (unless two (2) years have passed and the Company grants approval for rejoining);
  2. The registration information contains false, omitted, or erroneous particulars;
  3. Registering the Applicant is expected to significantly impede the technical operation of Services;
  4. The Applicant is under the age of fourteen (14) as of the date of registration;
  5. The Applicant intends to use the Services for illegal or profit-making purposes; or
  6. The requested registration is deemed to significantly impede the normal provision of Services.

4.4 Conclusion of Contract

The sign-up contract is concluded when the Company approves the Member’s application and registration is completed.

4.5 Duty to Update Information

If the Member’s registered information changes, the Member must immediately notify the Company via the designated method on the Site/App. The Company shall not be responsible for any losses due to failure to update.

Article 5 (Membership Withdrawal, Suspension and Termination)

5.1 Membership Withdrawal

A Member may request withdrawal from the Site/App at any time. The Company shall process the withdrawal promptly in accordance with its policies.

5.2 Restriction or Suspension of Membership

The Company may restrict or suspend a Member’s use of the Services or Membership if the Member commits any of the following acts:

  1. Registering false information or misusing others’ personal information;
  2. Disturbing the order of electronic commerce by obstructing others’ use or stealing their information;
  3. Transferring, granting, providing, or sharing the right to use Services or Content with others without the Company’s written permission;
  4. Engaging in commercial activities using the Services or Content provided by the Company;
  5. Obstructing or attempting to obstruct the normal provision of Company’s Services.

5.3 Termination of Membership

The Company may terminate the Member’s Membership (deprivation of qualification) if the acts described in Clause 5.2 are repeated, or not corrected within thirty (30) days after notice.

  1. Before cancellation, the Company shall notify the Member and provide at least thirty (30) days for explanation or rectification.

5.4 Effects of Membership Withdrawal or Termination

Upon withdrawal or termination of Membership, all access rights to purchased or subscribed Content and community privileges shall be terminated immediately. The Member shall no longer be able to use or access such Content thereafter. Refunds (if any) for paid Subscriptions or Content shall be processed in accordance with Articles 14 to 16.

5.5 Upon withdrawal or termination, the Company shall delete or anonymize the Member’s personal data in accordance with applicable data protection laws, except where retention is required by statute.

Article 6 (Notice to Members)

6.1 Method of Notice

The Company may provide notice to a Member via the email address designated at sign-up or by posting announcements or pop-ups on the Site/App.

6.2 General vs. Individual Notice

The Company may substitute individual notices by posting them on a designated bulletin board on the Site/App for more than one (1) week when notifying a large number of Members. However, matters that significantly affect individual transactions must be communicated individually.

Article 7 (Provision and Modification of Services)

7.1 Scope of Operations

The Company shall provide:

  1. Information regarding Services and Content and facilitate conclusion of purchase contracts;
  2. Content provision Services (e.g., streaming, downloads);
  3. Other tasks designated by the Company.

7.2 Modification of Service Details

  1. The Company may change the details of Services or Content to be provided under future contracts due to changes in technical specifications, policy, or environment.
  2. In such cases, the Company shall promptly announce the changes and effective dates on the section of the Site/App where the current Services are described.

7.3 Notification and Compensation for Contracted Changes

  1. If the Company modifies Content or Services already contracted by a Member (due to Content unavailability, technical changes, etc.), the Company shall immediately notify the Member.
  2. The Company shall compensate the Member for any damages suffered unless it proves that the change was not due to its negligence or intentional act.

Article 8 (Interruption or Discontinuation of Services)

8.1 Temporary Suspension of Services

The Company aims to provide Services 24/7, year-round. However, the Company may temporarily suspend Services for repair, inspection, replacement, malfunction of equipment, or communication interruption. In such cases, the Company shall notify Users via Site/App notice or email, specifying the reason and duration.

8.2 Compensation for Temporary Service Interruptions

  1. If the Services are interrupted or erroneous for more than four (4) cumulative hours due to the Company’s fault, the Company shall extend the usage period corresponding to the interruption duration. Users may not claim separate compensation beyond this.
  2. However, if the Company notified in advance of planned downtime, and the suspension exceeds ten (10) cumulative hours, only the excess time shall be eligible for extension. Users may not claim additional damages beyond this.

8.3 Service Discontinuation and Refunds

  1. If the Company becomes unable to provide the Services due to business conversion, discontinuation, merger, or other reasons, the Company shall notify Members at least thirty (30) days in advance in accordance with Article 6.
  2. The Company shall provide a refund by deducting the amount corresponding to the used period — calculated on a pro-rata (daily) basis — from the total fee paid, and refund the remainder. Refunds shall be processed within three (3) business days in accordance with Article 16.

Article 9 (Purchase Request and Personal Information Consent)

9.1 Purchase Request Procedure

A Member requesting to purchase Subscription or Content shall:

  1. View and select the Subscription or Content;
  2. Enter name, email address (or phone number), and other required personal information;
  3. Confirm these Terms and Conditions, the specific Services (including withdrawal limitations), and related information;
  4. Express consent to these terms (e.g., by clicking a designated button);
  5. Confirm payment method and amount;
  6. Complete payment.

9.2 Consent for Third-Party Provision of Personal Information

If the Company needs to provide the Buyer’s personal information to a third party, the Company must inform the Buyer and obtain consent, specifying (1) recipient, (2) purpose, (3) items of personal information, and (4) retention period. If any changes occur, the same procedure applies.

9.3 Consent for Outsourcing of Personal Information Handling

If the Company outsources handling of personal information to a third party, it must inform the User of the third party and the nature of the business outsourced, and obtain consent. If outsourcing is necessary for contract performance and relates solely to convenience, it may be handled via the Privacy Policy without separate notification.

9.4 Usage Fees and Contracts with Minors

  1. Usage fees and payment methods are determined in accordance with information on the Site/App’s Content and payment pages.
  2. Minors may only enter into contracts with the consent of their legal representatives, and such representatives may cancel contracts entered by minors without consent.

Article 10 (Formation of a Contract)

10.1 Refusal of Purchase Application

The Company may refuse a purchase application if:

  1. The application information is false, omitted, or in error; or
  2. Accepting the application would hinder technical capability or the normal provision of Services.

10.2 Contract Conclusion

The contract is concluded when the Member selects the Subscription or Content and completes payment.

Article 11 (Payment Methods)

11.1 Available Payment Methods

Payment methods include credit cards, debit cards, prepaid cards, and any other method recognized by the Company.

11.2 Payments Processed via Third-Party Reseller (Paddle)

All payments for our Services are securely processed by Paddle.com Inc. and its affiliates (hereinafter collectively referred to as “Paddle”), which acts as our authorized reseller and Merchant of Record. Paddle handles order processing, tax calculation, invoicing, and payment-related customer support. The payment statement may list Paddle as the merchant.

11.3 Additional Charges and Taxes

Depending on payment method, transaction fees may apply, and applicable taxes may be added depending on the region. The final amount will be confirmed before payment.

Article 12 (Notification of Purchase Details)

Upon the Member’s completion of payment and contract conclusion, the Company shall promptly notify the Member of the purchase details.

Article 13 (Supply of Content)

13.1 Content Provision

Unless otherwise agreed, the Company shall take necessary measures (such as activation or granting access) to provide the Content within seven (7) days from the contract date.

13.2 Confirmation of Supply

The Company shall enable the Member to confirm the supply process and the access status of the purchased Subscription or Content.

Article 14 (Refund)

If the Company is unable to provide the Subscription or the Content that the Member has requested to purchase (due to reasons such as technical failure or unavailability), the Company shall promptly notify the Member without delay and process a refund within three (3) business days from the payment date.

Article 15 (Withdrawal of Contract)

15.1 Withdrawal Period for Subscription and Content

  1. The withdrawal of Subscription (refund and cancellation) must be requested via email, the Refund Request Form designated by the Company, or through the relevant Payment Gateway Provider within seven (7) days from the start of the Subscription service.
  2. The withdrawal of Content purchases (refund or cancellation) must be requested via email, the Refund Request Form designated by the Company, or through the relevant Payment Gateway Provider within seven (7) days of the purchase date.

15.2 Cases Where Withdrawal is Restricted

The Member cannot request a withdrawal of contract for Content or Subscription in any of the following cases:

  1. The Content has been lost or substantially damaged due to reasons attributable to the Member (e.g., permanent deletion by the Member outside the Site/App);
  2. The value of the Content or Subscription has significantly decreased due to the Member’s use (e.g., substantial viewing or consumption of the Content); or
  3. The Content is of a type that, once made available or downloaded (such as a separate file), is considered to have been immediately consumed or duplicated, making withdrawal technologically or commercially impractical.

15.3 Refund Conditions for Subscription

The specific conditions for the refund of the Subscription (withdrawal of contract) are as follows:

  1. Full Refund: If the request is made within seven (7) days after the start of the Subscription and there is no usage history recorded.
  2. Partial Refund: If the request is made after seven (7) days from the start of the Subscription, or if there is usage history, the refund amount will be calculated by deducting the amount used per day multiplied by the period of use from the total fee, and the remaining amount will be refunded.

15.4 Withdrawal Due to Non-Conformity

Despite the provisions of Paragraphs 15.1 and 15.2, if the Content is different from the indicated or advertised information or fails to perform consistently with the contractual specifications, the Member may withdraw the contract within three (3) months from the date of receiving the Content or within thirty (30) days from the date when the Member became or would have been able to be aware of such fact.

Article 16 (Effects of Withdrawal of a Contract)

16.1 Refund Processing

When the Company approves the withdrawal request, it shall refund the price of the already paid Content or Subscription within three (3) business days. If the Company delays in refunding the price, it shall pay the delay interest as specified in Article 18-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, Etc.

When the Company approves the withdrawal request, it shall process the refund of the already paid Content or Subscription subject to the following conditions:

  • The Company shall process the refund of the already paid Content or Subscription.
  • Refund Processing Time: Due to the involvement of third-party payment processors (Paddle) and financial institutions, the refund processing may take up to seven (7) business days.
  • Delay Interest: If the Company delays in refunding the price, it shall pay the delay interest as specified in Article 18-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, Etc.

16.2 Payment Suspension

When refunding the price, if the Member paid the price using a payment method such as a credit card or digital currency, the Company shall promptly request the provider of the payment method to suspend or cancel the billing of the price.

16.3 Cost Responsibility and Indemnity

  1. In the case of withdrawal of a contract, the Member shall bear the necessary cost for returning the received Content access (e.g., fees incurred for data transfer, if applicable, or costs related to the cancellation of access rights). The Company shall not demand a penalty or damages against the User for the withdrawal of the contract.
  2. However, if the Member withdraws the contract due to the difference in the Content from the indicated or advertised information or due to inconsistency in the performance of the contract, the Company shall bear any costs necessary for the cancellation of access or refund process.

Article 17 (Protection of Personal Information)

17.1 Collection of Personal Information

The Company shall collect the minimum amount of personal information necessary to provide the Services.

17.2 Collection for Contract Performance

If needed by law to identify the User before contract, the Company may collect minimal necessary personal information.

17.3 Consent for Collection and Use

When collecting and using the User’s personal information, the Company shall notify the User of the purpose of collection and obtain consent.

17.4 Restriction on Use and Provision to Third Parties

The Company shall not use personal information for purposes beyond the notified purpose, and shall obtain consent for any new purpose or third-party provision unless legally exempted.

17.5 Consent Details and Withdrawal

The Company must specify information about the privacy officer (affiliation, name, contact), purpose of collection and use, third-party provision details (recipients, purposes, content), and retention period. The User may withdraw consent at any time.

17.6 Right to Access and Correct

Members may request access to or correction of their personal information at any time. The Company shall promptly take necessary measures. If correction is requested, the Company shall not use the data until corrected.

17.7 Responsibility for Protection

The Company shall limit personnel handling personal information and take responsibility for any damages from loss, theft, leakage, tampering, or unauthorized provision.

17.8 Deletion of Information

When the purpose of collection is achieved, personal information shall be promptly deleted by the Company or third party.

17.9 Restrictions on Consent Selection

The Company shall not pre-check consent boxes. The Company shall clearly inform which Services will be limited if consent is refused, and may not refuse essential Services (e.g., Membership sign-up) based on refusal of optional consents.

Article 18 (Company’s Obligations)

  1. The Company shall not engage in acts prohibited by law or these Terms and Conditions. The Company shall endeavor to continuously and stably provide Services.
  2. The Company shall establish a security system to protect personal information (including credit data) and ensure safe use of Services.
  3. The Company shall not send commercial emails for profit purposes that the Member does not wish to receive.

Article 19 (Member’s Obligations Regarding ID and Password)

  1. Members are responsible for managing their ID and Password, except in cases where responsibility lies with the Company under Article 17.
  2. Members shall not allow third parties to use their credentials.
  3. If a Member becomes aware of theft or misuse, the Member shall immediately notify the Company and follow its instructions.

Article 20 (User’s General Obligations)

Users shall not engage in the following acts:

  1. Registering false information;
  2. Stealing someone else’s information;
  3. Unauthorized modification of information posted on the Site/App;
  4. Transmitting or posting non-authorized information (including software) beyond that specified by the Company;
  5. Infringing intellectual property rights of the Company or third parties;
  6. Damaging the reputation of the Company or third parties or disrupting their business; and
  7. Posting or disclosing obscene or violent content, or content that violates public morals on the Site/App.

Article 21 (Relationship between Connecting Platform and Connected Platform)

  1. When a hyperlink is provided to external sites (Connected Platforms), the former is the “connecting Platform.”
  2. If the connecting Platform states on its landing page or via pop-up that it assumes no responsibility for transactions between Users and the connected Platform based on the Services provided independently by the connected Platform, then the connecting Platform shall not be held liable for such independent transactions.

Article 22 (Ownership of Copyright and Restrictions on Use)

22.1 Company Ownership

The copyrights of works created by the Company belong to the Company. Users shall not infringe on Company copyrights.

22.2 Member Ownership of Posts

The copyrights of Posts, Etc. created by Members within the Site/App belong to the Member.

22.3 Company’s Right to Use Posts

By posting within the Site/App, the Member agrees that the Company may use the Posts, Etc. for operation or promotion of the Service under a non-exclusive, royalty-free, worldwide license, including reproduction, modification, display, and distribution (including derivative works). Members may request cessation of use or removal; the Company shall comply unless there is a legitimate reason not to.

22.4 Deletion of Posts

The Company may delete or restrict access to Posts if they violate law or infringe rights.

22.5 Member Liability

If Posts infringe others’ rights and cause damages, Members shall compensate accordingly.

Article 23 (Short-Term Intensive Programs – Eligibility and Access)

  1. The short-term intensive program (hereinafter referred to as the “Program”) is available exclusively to current Members holding an active Subscription.
  2. A separate one-time payment is required in addition to the regular Subscription.
  3. Access to the Program’s community space will be granted only to Users who have both an active Subscription and a valid purchase of the Program.
  4. Each Program will begin and end on the dates announced by the Company.
  5. After the Program period ends, access to the community and study Content will no longer be available.

Article 24 (Short-Term Intensive Programs – Payment and Refund Policy)

  1. Payment for this Program is processed separately from the regular Subscription fee.
  2. To request a refund, participants must follow the method and process specified by the Company.
  3. A full refund is available within seven (7) days from the Program start date. After that period, no refunds will be issued.
  4. Refund processing time depends on the payment method and may take several business days.

Article 25 (Short-Term Intensive Programs – Content and Community Use)

  1. The community for this Program is hosted on a separate platform from the main Company community available to Subscribed Members.
  2. All Content and community resources are provided solely for the personal learning purposes of Program participants.
  3. Any unauthorized reproduction, distribution, or sharing of Program materials, including video lessons, curriculum Content, or other learning resources, is strictly prohibited and constitutes a breach of these Terms and Conditions.

Article 26 (Short-Term Intensive Programs – Schedule and Modifications)

  1. The Company reserves the right to modify the Program schedule, Content, or operations when necessary due to unavoidable circumstances.
  2. Any significant changes will be announced to participants in advance.
  3. The Program may be temporarily suspended or canceled due to force majeure, system errors, or other unavoidable reasons.

Article 27 (Community Operation and Management)

27.1 Company's Management Authority

The Company may monitor Posts, Etc. and activities submitted by Users within the community to ensure smooth operation of the Services. The Company may edit, move, delete Posts, Etc., or restrict User access without prior notice if necessary.

27.2 Autonomous Communication and Intervention

While the Company supports autonomous communication among Users, it may intervene or take appropriate action, within reasonable limits, when a User causes harm to others or disrupts the normal function of the community.

27.3 Community Guidelines

The Company may establish and implement separate standards and detailed guidelines (collectively, the "Community Guidelines") for community operations, which Users must follow.

Article 28 (Roles and Authority of Operators and Moderators)

28.1 Appointment of Operators

The Company may appoint internal or external personnel as operators or moderators (collectively, “Operators”) to ensure proper management and order within the community.

28.2 Functions of Operators

Operators may perform the following functions:

  1. Provide guidance and assistance to ensure a positive User experience;
  2. Review, request edits to, delete, or blind Posts, Etc.;
  3. Recommend warnings or restrictions for User violations;
  4. Mediate disputes and resolve conflicts within the community.

28.3 Fairness and Appeal

Operators shall act impartially under Company policy and Community Guidelines. Users may appeal Operator actions via official contact channels. The Company shall review appeals through reasonable procedures and take necessary action.

Article 29 (User Duties and Prohibited Acts Within the Community)

29.1 Compliance

Users must familiarize themselves with and comply with these Terms and Conditions, the Community Guidelines, and policies announced by the Company.

29.2 Prohibited Acts

Users shall not infringe upon the rights of others or violate public order and decency while using the community features of the Services. Prohibited acts include:

  1. Posting false or misleading information;
  2. Defamation, insults, threats;
  3. Hate speech or discriminatory expressions;
  4. Promotion of illegal activity;
  5. Infringement of others’ rights;
  6. Obscene, hateful, or inappropriate Content;
  7. Advertising, spam;
  8. Unauthorized collection or sharing of others’ personal information;
  9. Repeated disruption or abusive behavior.

Article 30 (Restrictions on Community Use and Membership Termination)

30.1 Enforcement Measures

The Company may apply measures such as warnings, deletion/blinding of Posts, Etc., temporary suspension of access, or Membership termination to Users who violate rules.

30.2 Determination and Immediate Action

The level of action taken will be determined based on the nature, severity, and frequency of the violation. In serious or urgent cases, the Company may suspend or terminate Membership immediately without prior notice.

30.3 Post-Termination Handling and Content Management

  1. Upon Termination or withdrawal, all user privileges and access to paid Content and community functions shall be revoked.
  2. However, previously published Posts, Etc. may remain unless the Member explicitly requests their removal, and only to the extent that deletion is technically feasible.
  3. The Company shall handle appeals or objections to such post-termination measures through reasonable procedures to ensure fairness and transparency.

Article 31 (Reporting and Dispute Resolution Procedures)

31.1 Reporting Violations

Users may report infringement or violations of these Terms and Conditions via the designated reporting function.

31.2 Company Investigation

The Company shall reasonably investigate reported Content and take appropriate action.

31.3 Community Disputes

Disputes among Users within the community shall primarily be resolved autonomously. The Company may intervene or mediate as needed using objective standards to maintain fairness.

Article 32 (Dispute Resolution)

  1. The Company operates a customer center to address Users’ complaints.
  2. If immediate resolution is difficult, the Company shall notify Users of the reason and expected resolution schedule.
  3. In case of electronic commerce disputes, mediation may be pursued through a dispute resolution agency commissioned by the Fair Trade Commission or by the governor of a city/province.

Article 33 (Jurisdiction and Governing Law)

  1. These Terms shall be governed by the laws of the Republic of Korea.
  2. Lawsuits regarding electronic commerce disputes between the Company and the User shall be filed in the court with jurisdiction over the User’s address at the time of filing, or, if there is no address, shall be under the exclusive jurisdiction of the local court having jurisdiction over the User’s place of residence.
  3. However, if the User’s address or residence is unclear at the time of filing or if a lawsuit is filed by the User who resides overseas, the court where the Company’s head office is located (Seoul Central District Court) shall be the competent court of jurisdiction.

Article 34 (Gift Subscriptions)

34.1 Overview

The Company may issue and sell prepaid digital gift subscriptions (hereinafter referred to as “Gift Subscriptions”) that may be redeemed for Subscriptions or other digital Content available on the Site/App.

Gift Subscriptions are intended for personal use, gifting, or promotional purposes, and their purchase and use shall be governed by these Terms and Conditions.

34.2 Redemption and Activation

  1. Gift Subscriptions may be activated by entering the provided code during checkout or through the designated redemption page on the Site/App.
  2. Upon activation, the Gift Subscription balance shall be applied toward the purchase of eligible Subscriptions or Content.
  3. A gifted Subscription shall be activated when the designated recipient accepts the invitation sent via email.
  4. The Subscription period (e.g., one (1) year) shall commence on the date the recipient activates the Subscription.

34.3 Limitations and Use

  1. Gift Subscriptions may not be reloaded, resold, transferred for value, or redeemed for cash, except where required by applicable law.
  2. Gift Subscriptions may not be used to purchase additional Gift Subscriptions.
  3. The Company shall not be liable for lost, stolen, or unauthorized use of Gift Subscriptions after electronic delivery has been completed.
  4. Any unauthorized resale, commercial use, or fraudulent activity related to Gift Subscriptions may result in their cancellation without refund or notice.

34.4 Expiration and Validity

  1. Gift Subscriptions do not expire prior to activation and are not subject to any dormancy, maintenance, or service fees, unless otherwise required by applicable law.
  2. Once the recipient accepts and activates the Gift Subscription, it will remain valid for the designated subscription period (e.g., one (1) year) from the date of activation.
  3. The Company reserves the right to restrict or deny activation of any Gift Subscription in cases of suspected fraud, misuse, or unlawful activity.

34.5 Refunds and Cancellations

  1. Gift Subscriptions are non-refundable and non-returnable once purchased, except where otherwise required by applicable law.
  2. Refunds may only be provided to the original purchaser, and only if the Gift Subscription has not been activated or used in any way.
  3. Once a Gift Subscription has been activated or applied toward a Subscription or Content purchase (in whole or in part), no refund shall be issued.
  4. Refunds, when applicable, shall be processed in accordance with Articles 14 to 16 of these Terms and Conditions.

34.6 Ownership and Risk

  1. Title and risk of loss for a Gift Subscription shall pass to the purchaser upon completion of electronic delivery.
  2. The Company shall not be responsible for:
    • Incorrect email addresses,
    • Spam filtering, or
    • Other issues beyond its reasonable control. 

34.7 Fraud Prevention

The Company reserves the right to refuse, cancel, suspend, or investigate Gift Subscriptions or related transactions if fraud, unauthorized use, or abuse is suspected, or if such action is necessary to comply with applicable law or protect Users and the integrity of the Service.

34.8 Compliance with Applicable Law

The issuance, sale, activation, and use of Gift Subscriptions shall be governed by these Terms and Conditions and by the consumer protection laws applicable to prepaid digital products in each User’s jurisdiction, to the extent consistent with the governing law specified in Article 33.

 

Previous Terms and Conditions - Effective as of January 29th, 2020 (click here)