How can we help you today?

Yes. If you’d like to cancel your subscription during the free trial, you can do it yourself by following these steps:

1. Sign in and click your profile avatar in the top-right corner.
2. Go to Settings and navigate to the Account Information page.
3. Click the Billing tab at the top.
4. Find the product you’re currently subscribed to, click the three dots next to the product name, and select Cancel in PayPal.

If you subscribed using a PayPal guest account and can’t access the cancellation option, please submit the following form. 

The form is for cancellation of subscriptions for the new website only.

Subscription Cancellation Form

If your payment fails, please check the following solutions and try again.

• PayPal Button Not Activated: Ensure there are no extra spaces in the fields where you enter your name and email. The PayPal button will not activate if spaces are present.
  
  
• PayPal Button Activated: If you can click the button but the payment fails, there might be an issue with your PayPal account. Please contact PayPal for assistance. If you encountered an error while using PayPal as a guest, there may be a problem with the guest account. In this case, consider creating a PayPal account and trying again.
  
  
• Also, try using a different browser, and deleting cache/cookies.

 If this happened during your free trial, please check the FAQ “I’m in my free trial period. Is it possible to cancel?” and cancel them. 

If you checked out as a guest on PayPal, please submit the form below.

Subscription Cancellation Form

During the 7-day free trial, any subscription you purchase will not be visible in your account’s billing tab. It will appear only after the trial period is over and your subscription is paid. 

Note: Some customers might see “purchased on (your first trial date)” in the billing tab, but the payment will go through after the trial period.

Please refer to the page below and update your card information on PayPal.

PayPal - How do I update my debit or credit card on PayPal?

If you checked out as a guest on PayPal, you cannot update your card information since the payment was made without a PayPal account. In this case, please cancel the automatic payments and start a new subscription with your preferred card after the current one expires.

Follow these steps to view the payment details of your subscription:

1. Sign in and click your profile avatar in the top-right corner.
2. Go to Settings and navigate to the Account Information page.
3. Click the Purchase History tab at the top.

   
The date your subscription started will be displayed on the page. Your subscription automatically renews monthly or yearly from that date.

This message appears only on our original website. You might have purchased the subscription on our new website and you accidentally signed in to our original website. Please take a moment to check your URL and see if you are on the right website.

Original Website:

• URL: [talktomeinkorean.com]

• It has five navigation tabs: Level Test, My Learning Center, Pricing, Courses, and Bookstore.

• After signing in, you'll see your subscription status displayed as either "You have no active TTMIK course subscription" or "You have an active TTMIK course subscription".
  

New Website

• URL: [courses.talktomeinkorean.com]

• It shows two navigation tabs before signing in: Start Here and Sign In

• After signing in, you'll be automatically redirected to the Course Library

The new website operates on a completely separate system from our original website, and your account information does not exist on the new website. So, you'll need to create a new account on our new platform even if you have an existing account on the original website.

If you have an active subscription on talktomeinkorean.com:

• Follow the instructions here to be guided to the checkout page for you on our new website
• Please sign up and subscribe on the new website
• You’ll receive a trial period for the remainder of your current subscription (you won’t be charged during the trial period) and get a discount on your next renewal on the new website

Important: Please remember to cancel your automatic payments on the original website to avoid being charged on both platforms.

• Cancellation Form: Yearly
• Cancellation Form: Monthly

Please check your current subscription status, and follow the instructions below:

If you have an active subscription on talktomeinkorean.com: 

• Please go to the "TTMIK Website Transition" section of this Help Center and open the question "Why can't I sign in to the new website with my talktomeinkorean.com account?"

If you don't have an active subscription on talktomeinkorean.com:

• Sign up as a new user on the new website and start your 7-day free trial!
• Subscribe during the sign-up process 

No. Because the two websites operate on completely separate systems, your records and learning progress cannot be transferred. When you start using the new website, you'll begin as a new user with fresh learning progress/records.

The new site is designed to serve you better!

It’s faster, more responsive, and features a more learner-friendly design compared to the previous site.

One major addition is the Community feature. In our Community, you can:

• Interact with fellow learners
• Ask questions and get answers
• Join live classes
• Participate in fun study challenges
  
  

You can also use our new mobile app to access all of our courses on the new website! 

On our new website, we recommend that you create a new account with an email address and a password. Logging in with Apple or Google is not supported, and signing up with a private relay email address from Apple is also not possible. You’ll need to use a standard email address to create a new account.

Here’s how to do it:

1) Enter your email address in this migration form. If you're using a private relay email from Apple on our old website, copy and paste it.

2) You’ll be directed to a special offer page. On this page, you can create a new account and subscribe at the same time.

Yes. Once you sign up and subscribe through the link you received on our migration page, we will cancel your subscription on our original website to ensure you aren't charged twice.

If you haven’t done so already, please take our Level Test and check your level in our curriculum. The level test will guide you to a good starting point. You can take the level test without signing in, but please sign up and sign in if you want to save your test results and see our recommendations for your level! 

If you have never learned Korean before and you want to learn how to read and write in Korean, please subscribe to our TTMIK Course Subscription. Our recommendations for learning the basics of Hangeul are: Learn to Read and Write in Korean and our book Hangeul Master – Learn How to Read and Write in Korean. 

Once you get a good grasp of Hangeul, the writing system of the Korean language, we suggest moving on to our Core Grammar Courses and Speak & Write Courses and using them as your main learning materials. These courses are based on our Korean Grammar Textbooks and Workbooks Levels 1 to 10. 
 

And then, depending on your goal, we suggest supplementing with one or more of the books we offer in our online bookstore.

Absolutely! 

To become fluent in a new language that you start learning, you need to understand how sentences are formed (grammar), how words are pronounced (pronunciation), and what words are more natural to use in certain contexts (vocabulary). 

We offer all of these elements through our books, e-books, and audio/video lessons. Continuation is key, and our materials make it easy to learn Korean.

In addition to that, if you keep exposing yourself to good and natural conversations between native speakers and reading materials, you will find yourself naturally and consistently improving. 

That is why we provide sample dialogues for each lesson of the Core Grammar Courses for our subscribers! 

 It really depends on the person, but if you spend at least one hour every day actively learning and practicing while saying things out loud and producing your own sentences, you will find yourself comfortably having conversations in Korean in a year or so.

 The more, the better! It is also important, however, to make sure you don’t grow tired of learning Korean. Do not overwork yourself, and try to make learning Korean a natural part of your daily life. You can listen to our audio podcast lessons on the go, watch video lessons in a coffee shop, or sit in a quiet place to practice by solving questions in our textbooks and workbooks. Plus, you can conveniently listen to the audio tracks for your books by downloading our official audio app onto your smartphone. You will become fluent in no time if you keep exposing yourself to the language, and listening to Korean will become a part of your daily life.

 You will need to know Hangeul (the Korean writing system) eventually. Besides, it’s easy to learn Hangeul. As you will spend only a few hours learning it, we recommend learning Hangeul first. It will make your learning journey easier!

So if you are ready to learn Hangeul, we have a video course and a textbook to help you learn Hangeul in the best way possible :)

We have various types of learning materials: Core Grammar courses, Speak & Write courses, hundreds of other lessons (audio/video), and a wide variety of books and ebooks that are all available through our website. All the materials are helpful and effective, so you will learn everything about the Korean language by studying Korean with us. Feel free to explore and take some of our sample lessons to find the courses you like on our website. 

Feel free to use the filters on the left side of the website. It will help you search for courses and books by type, level, purpose, and theme.

If you need further recommendations, please write to us here. 

 You can access all of the accompanying audio files on the “Book Audio” page here. This page is still hosted on our old website, but it will be hosted on the new platform soon, with the same functionality.

Our workbook series offers supplementary learning for the contents of the grammar textbooks. With each workbook, you can effectively review the grammar points and expressions introduced in the textbook, through various types of quizzes and exercises.

The grammar textbooks are based on the Core Grammar Courses, but you can learn more through sample expressions and dialogues, as well as review quizzes.

Studying with paper books will also give you a more hands-on experience if you prefer learning through books over online courses.

Although we currently don’t have our own physical bookstore (and we don’t sell books at our office), you can find our books in many major Korean offline bookstores such as Kyobo(교보문고) and YoungPoong(영풍문고). For your information, the Kyobo bookstore in Gwanghwamun (1, Jong-ro, Jongno-gu, Seoul, or Gwanghwamun Station Exit 3) usually has the largest selection. If they don’t have the book you are looking for, you can ask the staff to restock it, and they will have it ready for you within a few days.